Managed Services

it-managed-service-provider

Since its inception in 2011, ABMCG has been committed to providing clients with a full spectrum of managed services to reduce the burden of day-to-day IT management. Gain access to high-level cost effective expertise and place resource-intensive operations under the management of experienced specialists from ABMCG. Optimize your existing resources and put more focus on strategic IT projects while we provide quality support through our US-based Help Desk located in Florida and Georgia and satellite offices in Texas, California and internationally at India and Australia.

Our Managed Services Portfolio includes service offerings that cover a wide range of technologies – choose the specific services and applications that fit your unique business needs.

SERVER MONITORING AND MANAGEMENT

ABMCG proactively monitors servers, 24/7/365, in order to catch any problems before they cause a major outage, all while protecting your data to ensure continual access. Managed Solution’s service offerings keep your business-critical servers up, proactively monitored, and consistently maintained.

Asset Inventory

  • Automated inventory management
  • SNMP asset tracking
  • Software license compliance

Alert Monitoring

  • Alerts when an issues arise
  • Automated customer support pane
  • Performance & capacity planning

Integrated Support Services

  • Notification of business critical alerts
  • Help Desk Support 24/7/365 days
  • Remote/on-site remediation (T&M)

Hardware

  • Monitor hardware performance
  • Device polling and daily systems check
  • Device reboot & recovery

Patch Management and Updates

  • Schedule patching and updates
  • Automatic security patch deployment
  • Patch assessments and reporting

Anti-Virus

  • Integrated anti-virus engine
  • Virus scans with advanced reporting
  • Virus update confirmation

BUSINESS CONTINUITY & DISASTER RECOVERY

ABMCG delivers a business continuity solution to protect your essential data from loss and provides a solution that can prevent costly downtime in the event of a catastrophic server failure. Our cost-effective method offers high availability, reliability, and manageability for small and mid-size businesses regardless of industry.

File and Database Backup

  • Virtualize server on-line in minutes
  • Files and folders are easily recovered
  • Redundant automatic fail over

Offsite/Cloud Storage

  • Replication to a secure Cloud
  • Full image backup of servers
  • Transaction by transaction replication

Virtualization

  • Frequently sync data off-site
  • Files and folders are easily recovered
  • Redundant automatic fail over

Security Services

  • 256AES Data Encryption
  • Replication to multiple locations
  • Monitor security profile for threats

DESKTOP DEVICE MANAGEMENT

ABMCG’s methodology to desktop and device management has proven results to decrease device management by a 40% average of time spent. By proactive management of desktops, tablets, laptops, or any intelligent device, we ensure the security and optimization for performance while delivering the highest level of reliability you deserve.

Alert Monitoring

  • Alerts when passwords are expiring
  • Decrease in disk space
  • Prohibited software usage

Anti-Virus

  • Virus checks are run every few hours
  • Pre-fabricated status reporting
  • Track physical and virtual locks

Patch Management and Updates

  • Scan for missing patches and configuration
  • Automatic patch dependencies and sequencing
  • Weekly patch assessments and reporting

Asset Inventory

  • Asset change reports identify tampered devices
  • Automated asset and data inventory management
  • Software license compliance

Secure Remote Access

  • Instant access to remote system
  • Encrypted secure connection
  • Additionally provides user remote access from anywhere

Integrated Support Services

  • Notification of business critical alerts
  • Help Desk Support 24/7/365 days
  • Remote/on-site remediation (T&M)

Solution Portfolio: Download


Additional Information

If you would like additional information on Services/Industries Solutions or other ABMCG solutions or services, please contact us